Reviews for the Hallmark Industries MA0431X-18A-E Pump, Deep Well Submersible, 3 hp, 230VAC/60hz/1ph, 35 Gpm, Stainless Steel, Heavy Duty, Full Size
Amazon Listing Photos
Customer Photos
Amazon Pictures
Customer Photos
Hallmark Industries solar well pump product information Example 1
| Hallmark Industries Solar Water Pump | RPS Solar Pumps | |
| Country of Origin | China | USA |
| Manufacturer | BoaTech Corp. | RPS Solar Pumps |
| Material | “Stainless Steel” – See below for False Advertising Claims | 304 Stainless Steel |
| Hose Barb Material | Brushed Motor (high wear and tear). Falsely advertised by Amarine as “Permanent Magnet”-See below for False Advertising Claims | Brushless + Permanent Magnet Motor |
| Pump Type | Diaphragm | Helical and Centrifugal |
| Company Website | Not available | RPSsoarpumps.com |
| Rebuildable | No | Yes, and self repairable! |
| Warranty | Not available from manufacturer, purchase from Amazon third party for additional cost. No technical support | 2 Year Warranty
30 Day Water Assurance guarantee Lifetime Phone/Email/Text Support |
How Solar Pumps on Amazon Try to Trick the Consumer
Why are there so many solar water pumps on Amazon- and why are they so cheap? The easy answer is that Amazon relies on direct sales from foreign factories to fill up the online marketplace with cheap, tempting goods. And for $80 we could understand why anyone would open their wallet and say “what the hell, it can’t be that bad”. Or can it?
But we wanted to be fair to these companies,I mean they have 5 star reviews so someone in US must like what they’re buying. Unless those 5 star reviews are suspiciously written like someon who was PAID to write the review, or the 5 star reviews say they didn’t actually like the product, yet its still highly rated. Many of these companies don’t have any reviews even on their own websites, or accessible websites/ contact information outside of posting on Amazon. We’ve figured out that these brands have a system to avoid alerting consumers to the scam…
Post Cheap Water Pump on Amazon –> Pay For 4 or 5 Star Fake Reviews –> Keep Product Listing Up Until the Average Star Rating Drops Below About a 3 –> Repost Product Under Slightly Different Name or Brand –> Repeat
RPS is a solar pump company based in the US, with US employees and US support staff. We’ve become just as confused as to why all these imposter pumps are cropping up in US markets and wreaking havoc on consumers. So we decided to dig into the dark underbelly of solar pump amazon – hang on because you may not get your money back.
Common Complaints of HALLMARK INDUSTRIES solar well pump:
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- Electrical components melt, burn and short out
- Advertised as permanent magnet motor, but customers receive brushed motor pump
- Lower flow rate received than advertised
- Rusting metal
- Short lifespan
- Loud
- Brushed motor quickly disintegrates (not repairable)
- Plastic hose barb easily breaks
- Poor instructions, incorrect wiring diagram
HALLMARK INDUSTRIES CUSTOMER REVIEWS
HALLMARK INDUSTRIES SOLAR WELL PUMP REVIEW FROM VERIFIED PURCHASE 1 out of 5 stars
I ordered this pump in December and installed it in early March. It is now the end of April (same year) and the pump has stopped working. And it is past the point of being able to be returned. DO NOT waste your money on this product!
HALLMARK INDUSTRIES SOLAR WELL PUMP REVIEW FROM VERIFIED PURCHASE 1 out of 5 stars
Don’t buy this pump. Save your money. Bought the pump 9 months ago. Had it installed and only lasted 9 months. My previous pump lasted over 10 years with a family of 6. Called because the factory warranty is for 3 years. Got it covered. They said they were expecting a delivery truck on the 6th. OK so only a week without water. Then received an email saying that it was on the 7th. Called on the 7th to get tracking number. CSR was very rude and said the truck will be in on the 9th. I thought this pump was made in U.S.A. but apparently not. Just the warehouse is.
HALLMARK INDUSTRIES SOLAR WELL PUMP REVIEW FROM VERIFIED PURCHASE 1 out of 5 stars
HUGE WASTE OF MONEY!!! It didn’t even last us a year. We had to replace it because it broke about 10 months after buying it. Which was a huge headache! We obviously can’t go without running water.
BUYER BEWARE Warranty Tricks!
Hallmark Industries solar pump warranty information is missing from the listing. This is a red flag and is most likely the reason that there are so many reviews saying that the pump broke and the company never responded.
False Claims Made By HALLMARK INDUSTRIES
False Claim #1 Brand New Pump
HALLMARK INDUSTRIES claims the pumps they are sending are brand new in the package. As is unfortunately the case with many of these companies, pumps that have been used, are broken or are rusted are showing up to customer’s doors instead. Many are refused refunds because the pump itself looks like it’s been used and broken by said customer.
False Claim #2 Flow Rate of 35 GPM
HALLMARK INDUSTRIES claims the solar pump in this listing has a flow rate of up to 35GPM. Even with a shallow well and very little head necessary (this pump claims up to 150′) this customer experienced a flow rate of just 1 GAL/Hr! Having been installed by a professional, this pump should have been more than capable of handling this scenario.
False Claim #3 1 Year Manufacturer Warranty
HALLMARK INDUSTRIES claims in the Amazon listing description, for the HALLMARK INDUSTRIES solar well pump, that the pump has a 1 YEAR Manufacturer Warranty. When this customer asked them to honor the warranty, not only did they deny them, but they blamed them for the issue with the pump, and said that because Hallmark Industries didn’t register the pump, that they couldn’t honor the warranty.
False Claim #4 230V Pump and Easy-To-Follow Instructions
HALLMARK INDUSTRIES claims in the Amazon listing description that the pump has an operating voltage of 230V. However, when attempting to wire this pump with the instructions enclosed, the pump did not operate. The customer figured out it needed to be wired as a 115V pump for it to work properly, but that was not what was promised in the listing. They were also unable to return the pump as it was over the 30 Day Amazon Return Policy.
Instead of cheap pumps that historically fail, go with an American company with a history of supporting the people!
